Premium Features

The all-in-one system your competitors wish they had

Run retail, service, inventory, CRM, and projects in one system designed just for pool & spa businesses.

When every day counts, you can’t afford slow systems

Pool season is short, and losing even a few days to paperwork, missed jobs, or disconnected systems can put you behind for the entire summer. RB replaces multiple systems with one platform that brings sales, service, and inventory together.

Drowning in 

paperwork?

Cut admin work in half with built-in POS,service scheduling, and reporting that keeps everything digital and connected.

Losing track of
jobs and inventory?

Eliminate guesswork and wasted trips by tracking service calls, parts, stock, and purchase history across locations in real-time.

Staff stretched 
too thin?

Dispatch the right tech with optimized routes and give them everything they need in one system to get jobs done right the first time.

Short season, 
big pressure?

Maximize every day with tools that speed up sales, service, and operations so you can capture more revenue before summer ends.

Make every pool season your most profitable

RB gives your sales and service teams all the tools they need to close sales faster, schedule service, and keep customers coming back all season long.
Retail & POS
Scheduling & Service
Inventory Management
CRM
Construction & Projects
Reporting & Admin

Bring products, pricing, and customers into one system

Every business runs differently. Mix and match premium features to create the setup that fits your customers, staff, and goals.
POS Checkout

⁨Speed up sales and 
keep lines moving

Process transactions in seconds with a POS built for pool & spa businesses. Take payments, print receipts, and track every sale made
Barcode Scanning

Eliminate errors and save 
time at checkout

Quickly scan items to ensure accurate pricing and reduce mistakes, so staff spend less time at the register and more time helping customers.
Inventory Lookup

Always know 
what’s in stock

See real-time availability across all locations without leaving the counter, so your sales and 
service teams always know what’s in stock.
Loyalty & Customer Database

See the full picture for every 
customer

Instantly access purchase history, past services, and customer-specific information. Anticipate what they’ll need next and reward them with loyalty programs that keep them coming back.

Easy scheduling that keeps every job on track

RB makes service simple: drag-and-drop schedules with conflict checks, smart dispatching by skill or team, and live updates that keep everyone aligned. Optimize routes to cut drive time, complete more jobs per day, and access full service history with photos and parts before you roll.
Route Optimization

Get the right tech to the right job, every time

Optimize service routes to cut wasted miles, reduce fuel costs, and complete more jobs in a day.
Recurring Service

Automate routine visits with revolving schedules

Set up recurring work once and let RB handle the reminders. Customers get consistent service, and your team stays organized.
Service History

Give every tech the context to do the job right

Pull up past service records, notes, and photos so techs know exactly what’s been serviced, what parts were used, and what’s needed next.
Pickup & Delivery Tickets

Keep orders organized from start to finish

Print and track pickup and delivery tickets directly from the system, so parts and products are always accounted for.

Stay in control of every product you sell

RB keeps inventory organized and visible in real time. Track stock across stores and warehouses, automate purchase orders, and catch issues like low stock or missing serial numbers before they impact sales or service.
Multi-Location Tracking

Know exactly what’s in stock 
anywhere you sell

Manage products across multiple stores and warehouses with one system. Instantly see where items are available so you can fulfill orders faster.
Low Stock Alerts

Never get caught 
empty-handed

Get automatic alerts when inventory runs low so you can reorder before sales or service are disrupted.
Vendor Purchase Orders

Order from vendors without the paperwork

Create and track purchase orders directly in RB, keeping your stockroom filled and your team focused on customers.
Serial Number Tracking

Protect your big-ticket 
sales

Track spas, heaters, and other high-value items by serial number so warranties, claims, and service records are always accurate.

Know your customers and build lasting relationships

RB connects every sale, service call, and water test to a single customer record. With full visibility into history and preferences, your team can personalize service, anticipate needs, and build loyalty that drives repeat revenue.
Customer History

See every customer interaction
in one place

See past purchases, service records, and water tests tied to each customer so your staff always knows the full story.
Sales Leads & Follow-Up

Convert more leads into 
paying customers

Track prospects, set reminders, and follow up at the right time to keep new business from slipping through the cracks.
Preferences & Buying Behavior

Anticipate what your customers 
need next

Spot trends in buying behavior and use them to recommend the right products or services at the right time.
Loyalty Programs

Reward loyalty and drive repeat business

Create and manage loyalty rewards that keep customers engaged, spending more, and returning season after season.

Keep every pool build and project on time and on budget

RB gives you the tools to plan, cost, and manage construction jobs from start to finish. Track timelines, assign teams, and keep every detail organized so projects run smoothly.
Project Estimates & Timelines

Plan projects with clear budgets 
and deadlines

Estimate costs, set milestones, and monitor progress in real time. Keep crews accountable, control expenses, and deliver projects on schedule.
Team Scheduling

Assign the right crews to 
the right jobs

Schedule by technician, team, or truck so everyone knows exactly where they need to be and when.
Kit Creator

Streamline complex installs with bundles

Bundle products and services into pre-set kits for faster quoting, easier ordering, and consistent installations.
Warranty Tracking

Protect your customers and your business

Track warranties and claims tied to each project so issues are resolved quickly and records stay accurate.

Track the metrics that matter most without the admin work

RB takes the guesswork out of running your business with built-in reporting and back-office tools. Track sales, taxes, and technician performance in real time while automating invoices, payments, and payroll details, all from one system.
Sales & Tax Reports

Get the numbers you need 
in seconds

Access over 700 reports, from daily sales to year-end taxes, with the ability to export to Excel.
Technician Productivity

Track performance and identify improvements

Measure jobs completed, time on site, and revenue per tech so you can manage workload and spot trends quickly.
Invoicing & Billing

Automate your 
back office

Generate invoices, track payments, and manage billing in one place so you spend less time chasing paperwork.
QuickBooks Integration

Keep accounting simple 
and accurate

Sync RB directly with QuickBooks so financial data stays aligned without manual entry.

Powerful features to transform your pool & spa business

Start with the essentials, then add premium modules to deliver faster service and a better customer experience.

Shopping

Sell online with a connected 
catalog synced to POS and inventory

Mobile Live

Give techs real-time access to jobs, work orders, and payments

Water Lab Sync

Sync test results, generate chemical recommendations, track history

Bill Pay

Offer customers quick, convenient
online payments

Web Services

Connect RB with your website for ecommerce integrations

Text Messaging

Automate reminders, promos, 
and updates

RB SmartPay

Offset credit card fees with a compliant,
branded checkout

Want even 
more from RB?

Add any of these premium modules at 
any time.
Learn More
Why choose RB Pool & Spa?

Make the right choice for your pool & spa business

RB Pool & Spa was built specifically for pool and spa businesses with the tools, support, and flexibility to keep your business running smoothly all year long.

Add features as you grow with unlimited warehouses and locations included.

⁨Designed for pool & spa retailers and service teams, not one-size-fits-all software.

⁨⁨⁨Use your own hardware

Get unlimited training, continuous updates, live in-house support.

Connect with the tools you already use

RB integrates with leading accounting, marketing, shipping, and vendor systems so your data flows seamlessly across the business.

What other pool & spa 
businesses are saying

Our questions were met easily ... We feel the team at RB has over-performed with 
its support. ... We feel we have a true partner in RB to help us maintain our successful business operations as well as 
strengthen it for years to come.

Andy Babcock

Great Valley Pool Service

Our questions were met easily ... We feel the team at RB has over-performed with 
its support. ... We feel we have a true partner in RB to help us maintain our successful business operations as well as 
strengthen it for years to come.

Andy Babcock

Great Valley Pool Service

It has taken us out of
the dark ages of the DOS systems. We have enjoyed all of its features! RB has also proven very helpful in our times of need.

Thank you!

Andy Babcock

Great Valley Pool Service

We love the RB Pool and 
Spa Software and enjoy the 
at-a-phone-call support. This system does so many extra things that are just bonuses 
... I’d put money on it that you would not be disappointed in the least if you chose to purchase RB Pool and Spa Software!

Andy Babcock

Great Valley Pool Service

Our business runs so much more smoothly & efficiently 
since we started using RB. Their customer support is 
fantastic! ... it saves us time and money in running two stores.

Andy Babcock

Great Valley Pool Service

Don’t let slow systems waste time during the busy pool season

Every day during the busy pool season matters. RB puts retail, service, and operations in one platform so you can move faster, serve better, and make every day count.
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