Real-Time Updates. Accurate Inventory. Better Service.
Tired of service calls turning into scavenger hunts? With RB’s field technician tools, your team can update jobs, track inventory, and access customer info—live from the field. No paperwork. No extra trips. Just smarter, faster service.
Your field techs shouldn’t have to guess what’s in the truck…
…or make an extra trip back to the office just to update a spreadsheet. With Mobile Live, your service team gets real-time access to the info they need to do the job right. Plus, your back office stays in sync without the busywork. Whether you’re managing one truck or an entire fleet, Mobile Live keeps your team connected, your inventory accurate, and your customers happy.
Try Mobile Live
What is Mobile Live?
RB’s Mobile Live service software tools are fully integrated and built specifically for your pool, spa, or chimney and hearth business. It connects your office to your techs in real time so you can track your inventory and access customer history on-site, update service records instantly, and optimize routes to reduce time. Track team hours, view shift logs, and access real-time sales or service data to make faster decisions. Key features include:
Mobile Checkout
Process credit cards and email receipts using a tablet or barcode scanner in the field.
Place Part Orders On-Site
Techs can request parts in the field that become instantly visible to purchasing back at the office.
Water Testing Integration
Automate test readings and chemical recommendations with WaterLink Spin Touch.
Time Clock + Team Messaging
Track work hours and send internal alerts for price changes or job updates.
Why It Matters: A Revenue Protector and Time-Saver Rolled into One
Accurate Inventory, Always
Your techs update counts on the go, so you’re never caught off guard with stockouts or overorders.
Fewer Missed Steps, Happier Customers
Customer preferences, past problems, and specs are right there on the screen—no more “I didn’t know.”
Faster Service, Fewer Trips
Route optimization, service checklists, and job info all in one place—cut down on gas, time, and frustration.
No Double Entry or System Hopping
Mobile Live talks to the rest of RB, so everything stays centralized. One platform. One source of truth.
Real Results from the Field
Until January 2007, Water Works Pools & Spa had been using a DOS based system developed for us in 1984! We love the RB Pool and Spa Software and enjoy the ‘at-a-phone-call’ support. This system does so many extra things that are just bonuses over the day to day software. I like that it was developed for pool people by a pool person! I’d put money on it that you would not be disappointed in the least if you chose to purchase RB Pool and Spa Software!”
Lynn White,
Water Works
Our business runs so much more smoothly & efficiently since we started using RB. Their customer support is fantastic! We feel it was well worth the investment and it saves us time and money in running two stores. We’re very happy that we decided to try it.”
Donna Reed,
Total Pool Care
Our first summer using the program has been a breeze. As RB Pool and Spa grows they are constantly adding updates to enhance the program. Many of the ideas are contributed from dealers that have been using the program. We have no regrets concerning purchasing this program, this being the 5th POS program we have purchased, I cannot say that about the other 4.”